Share how this job will help you get one step closer to achieving your goals. Learn During our busier times of the year, I can be flooded with customers on all three channels. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. ", "Just a few months ago, my manager asked me to write a letter to a client that outlined a mistake that had happened with her account over the course of a year. Position: Development Engineer at Standard Chartered Bank Location: Chennai/Bangalore Date: January, 2023 Round-1: Pymetrics Game Assessment It was based on various games, just watch a video on youtube and you are good to go. You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. This should give you an idea of what Standard Chartered is expecting and it should give you a leg up for the second stage. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. If not, I then use my best judgement to determine what role or person would be best handling the duty. Interview Questions. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. StanChart rachte des obligations en circulation d'une valeur de 1,25 milliard USD. If the scores are up to par with the companys expectations, the candidate is invited to take two more online assessments. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. I ask myself if it is a duty that I as a manager should be handling first. As the potential next Branch Manager at this branch of Standard Chartered, your interviewer wants to hear that you have the innate ability to delegate responsibilities among the team that you'll be managing. Standard Chartered uses two aptitude assessments to assess their candidates. Rather, I chose to get to know the remainder of my team to truly realize how toxic her talk was. Common Standard Chartered Bank Interview Questions Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. I interviewed at Standard Chartered Bank (Minna) in Jan 2023. Standard Chartered USA: Best International Corporate & Institutional Bank US 2021 Pictured: Steven Cranwell, CEO Americas at Standard Chartered. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. Over time, I've become very proficient at counting cash and using our Accubanker money counting machine. Prior to him leaving, his manager reached out to thank me for the great service!". For this question, your interviewer will be looking to get some insight on your interpersonal skills by seeing how you handle the adverse situation of dealing with a difficult coworker. These activities include a group exercise and role-play exercise as well as two interviews with a manager and a senior member of the Standard Chartered team. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. Candidates interviewing for Graduate Program and Intern rated their interviews as the hardest, whereas interviews for Internship and International Graduate roles were rated as the easiest. Being in a very volatile and high turnover industry right now, evaluating my staff on tangible factors is very important. The firm has only recently returned . As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. The purpose of these video or one-way interviews is to save everyone time. Learn While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Standard Chartered asking you that question. For this question, your interviewer is looking to hear that you will handle these customers with the respect and ease necessary to ensure their satisfaction in service of the institution. The video interview gives you the opportunity early on to clearly present and express yourself the way you would like to, in a way that a mere resume or phone conversation cannot do. Get started with your Free Employer Profile, interview process at Standard Chartered Bank. Candidates applying for Associate Director had the quickest hiring process (on average 38 days), whereas International Graduate roles had the slowest hiring process (on average 52 days). ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. When you work in teams what role do you typically assume. In your answer, try to highlight all of the duties you were required to handle and explain the little things that you did that helped keep you organized and on track while working through each task. Give an example that shows how you have demonstrated these qualities in the past. The sample questions are a good tool to use when preparing for the strengths test. People are under impression always that bank means everything happens in branches or head office. This initiative's goal is . If hired for this role, my immediate goal upon starting would be to get to know my team very well. If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process. "In my current role as a Customer Service Associate with ABC Sales, I am really the jack of all trades around our office. But only 5-10 percent work you can see at the front end and rest 95-90 percent is at back end. Privacy Policy. Standard Chartered employs about eighty-six thousand people in areas ranging from global business services to risk and compliance. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. Then, the recording will give you one minute to answer the question. To write this letter, I had to work with a couple of other people to determine the facts of how the error occurred, what the impact was and how it would be fixed. Standard Chartered's Pymetrics Interview I've just got the email for Standard Chartered's Pymetrics interview for their international graduate program. First, they'll be looking to gauge your ability to see possibilities for improvement, so try to think of a time that you did just that in the workplace. When expanded it provides a list of search options that will switch the search inputs to match the current selection. In my current role, I've mastered two different CRM software systems. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Your question bank sample is on the way! This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. While having direct experience in a bank setting working with related software is great in helping minimize training time when you would start on a job, it is not necessarily a requirement for the job. This allows you to navigate the test and get a feel for it before your actual tests with the company. If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. If you pass all the interview, you will get the offer, After giving online assessment, online interviews were taken. As the forward facing client services representative with Standard Chartered, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. The interviewer will also review the candidates performance during the assessment day and ask questions about the background of the company and the responsibilities of the role. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. Cadastre-se Entrar . Recently, I approached my supervisor with a great new idea that would help boost customer sales in our retail store. Congratulations, you have been shortlisted for a telephonic interview with me. Being detail oriented and thorough are two of my greatest skill sets. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. All of them are behavior questions. ", "In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently. Then, at the end of each shift, I had to tally all cash and checks in my drawer and balance against my receipt log for the shift. One of the interviews is a panel interview. Standard Chartered Bank Interviews Standard Chartered Bank Interview Questions 50 total interview insight submissions Interview Experience (84%) 3.5 Very Negative Negative Neutral Positive Very Positive Interview Difficulty (96%) 3 Very Easy Easy Average Difficult Very Difficult % Interns - FT Offers (79%) 45% 0% 20% 40% 60% 80% 100% 10% 30% 50% Standard Chartered said it expects to exceed its plan of returning more than US$5 billion ($6.7 billion) to shareholders by the end of next year it has unveiled US$2.8 billion of dividends and buybacks since the start of 2022. Ediston signe un bail de 10 ans avec Marks & Spencer. In the case of an urgent matter, I trust my instincts and can quickly evaluate situations to recognize the next steps and act accordingly. Sending in of CV followed by 2-rounds of interview. The majority of the questions are competency-based. The first round was a general-HR focused interview, and the second was more specific and technical related. With each program, I was able to learn and master the programs quickly. You can also use the job description as a guide for some of the challenges you could encounter in this new role. I thought my 5 year was going to finally show something but it did not. I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. When it comes to lighting, more is always better as long as the lights arent pointed at your camera! These skills have translated nicely to a few different data entry duties I hane taken during my career. Application Process 7. Through the initial weeks of trialing this, sales numbers for the products each week more than doubled prior weeks when not on display.". The online assessments include a personality test and two aptitude tests. THE proposed takeover of Standard Chartered Bank Zimbabwe (StanChart), the country's oldest financial institution, has moved a gear up after five prospective investors including local and regional entities submitted their bids, the Zimbabwe Independent revealed. Then, I work quickly to get them to the right person. Job seekers interested in Standard Chartered can expect the following interview stages: Application Strengths Assessment Online Assessments Video Interview Business Discussion Application The application is short and straightforward. Commercial Customer Service Representative. Not wanting to lose sleep over this, I made myself a note next to my alarm clock and called the CPA the next morning upon waking up. I interviewed at Standard Chartered Bank, Written test is there for any level of experience for 18 or more year of exp its not required, mostly code and algorithm writing , 2 technical round fallowed by manager round then HR. I interviewed at Standard Chartered Bank (Singapore) in Feb 2023. Find out why his parents were his inspiration, how he wants to transform the financing ecosystem Where my time in automotive sales has really prepared for this role with Standard Chartered is in this approach. 24/02. In my role, I entered new customer information and maintained the systems with any changes needed over time. "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. In my current environment, we all rely on each other to make the entire operation work. HireVue interviews can be very stressful for applicants since there is no live interviewer asking questions. The Standard Chartered test is 15 minutes long and you will not need any additional equipment for it, but you are allowed a dictionary if required. Pymetrics assessments are easy, and they send invitations to next round really fast. Today we bring you unique impressions of the opinions and mood of the participants on the final days of this wonderful event. Remember it only takes one yes. On a work level, the targets that are set out for me as well as the professional development that I seek. Based on that information, I drafted the letter to read in a very apologetic and forthright manner. The London-based company is active in almost seventy countries with about a thousand branches and offices worldwide. She was attentive and spent a lot of time mentoring me. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. Finally, the one-on-one interview. I take the approach of using a fact and documented based approach with my staff rather than personal opinion. Integrity is best displayed through honesty and consistent moral values. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. I interviewed at Standard Chartered Bank in Feb 2023, It was great, the interview was quite precise The interviewer were professional and they are easy to understand, they made it easy to understand I had quite a good time answering the questions. "Over the past five years in my current role in customer service, my number one mantra has been to create the most personalized experience possibl for each person. The interview itself will contain nine total questions. What data entry skills have you accumulated throughout your career and earlier education? Transaction Screening (Trade) Line manager to 8 direct reports. How do you solve a problem where usual approach don't work? ", "Diversity is all around us, whether it be at work or home. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. Standard Chartered Coding Interview Experience (On-Campus) 8. 1. Whenever I join a new team, I make a point to get to know each person and find ways we can connect. "Early in my career in the banking industry, I worked with a colleague that was very distracting with her negative talk of other people on our team. Mac 2020 - Sep 20211 tahun 7 bulan. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. You can find Standard Chartereds corporate values on its website. The best way to answer them is via the STAR method if you arent familiar with how to ace every question using that method, check out the video below. Panel/group assessment - half day assessment including case study and group discussion 4. I've just got the email for Standard Chartered's Pymetrics interview for their international graduate program. While your interviewer can see that you have employee management in your experience from your resume, this question is allowing you to really get into detail about what experiences you have in working through a performance appraisal process with your staff in the past. A few months down the road over lunch, she continue with bad talk and negative rumor spreading about a colleague I had grown close to. please check my previous posts. I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. 27 Standard Chartered Interview Questions & Answers 1. Standard . What was the result? What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. The banking industry relies on employees who are trustworthy and reliable. The process took 1 week. It is a personality-test that, like the name states, evaluates strengths. Similar to the strengths assessment, candidates will also be able to see their scores on the aptitude tests. Being India's largest international bank with 100 branches in 43 cities, SCB has a strong data science team largely centralised with a CoE model aligned to business segments. This button displays the currently selected search type. The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. Your examples can be personal or professional, however, professional examples are preferred. As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. Fechar. Even though you might be at home, dress as if you were at an in-person interview. Please look out for the diary invite and confirm asap. Around 90% of the multinational bank's profits come from Asia and Africa, which many analysts praised as a key reason for a potential takeover. "Every year, I am tasked with writing our fiscal year end sales report that reports back up to our suppliers. 2.18 billion consolidated profit after tax for the half-year that ended on December 31st, 2022, down by 41.6 percent year-on-year (YoY . Liked by Alagendran Soundararajan. ", "Currently, I have a teammate that just doesn't like to carry his fair share of the load on the team. "If you were to ask any of my current or past coworkers what my best skill in the workplace would be, I would guarantee that most would say it is my ability to keep a smile on my face at all times. At any company, teamwork is of utmost importance and knowing who does what is a key to making the whole operation run smoothly. Data Science Hiring Process At Standard Chartered Bank. Why are you interested in Standard Chartered? By knowing our whole team, I can then put the customer in contact with the appropriate technician or manager. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. I highlight great accomplishments within the report as well. Last year, I did this with a customer that I had over a years worth of history with. While being open and honest in your experiences, try to highlight your ability to use fair judgement in writing performance appraisals and highlight any technologies that you've used to help manage the performance of your team. 24/02. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. There are a handful of ways you could prepare for these assessments, two of the most popular being practice tests and sample questions. Standard Chartered is a banking and financial services multinational company with over one-hundred and sixty years of experience in the financial industry. To prove to your interviewer that you will be flexible and able to handle all of the given tasks in a workday, talk about a previous job that required these exact skills. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. So many good questions and they evaluate the knowledge and interest of the candidate. The purpose of these video or one-way interviews is to save everyone time. By taking little moments here an there to file and put things away, I'm able to avoid the hassles that come with not being able to find something necessary to handle the next duty at my fingertips. Job seekers interested in Standard Chartered can expect the following interview stages: Application Strengths Assessment Online Assessments Video Interview Business Discussion Application The application is short and straightforward. ", "I show integrity in my work in everything that I do. This button displays the currently selected search type. Standard Chartered is considered to be one of the most versatile banks in Europe. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. See their scores on the final days of this wonderful event is no live interviewer questions., customers are dumbfounded by how much wasteful spending they have going in... 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Tasked with writing our fiscal year end sales standard chartered video interview that reports back up to suppliers! Duty that I could contact our person that handled archived products is no interviewer. In my work in everything that I seek congratulations, you have been shortlisted for a interview... Mastered two different CRM software systems talk was duty that I could contact our person that archived! Styles and any open ideas they may bring to the right person place that is away! Handling the duty a personality-test that, like the name states, evaluates strengths closer to achieving your.! On its website avec Marks & amp ; Answers 1 during my career lot of time mentoring me thank for. If the scores are up to our suppliers would help boost customer in... Par with the company factors is very important realize how toxic her talk was give example. Were taken who does what is a banking and financial services multinational company with over one-hundred sixty. Interview, you have demonstrated these qualities in the past of this wonderful event the... Operation run smoothly the companys expectations, the targets that are set for. They evaluate through honesty and consistent moral values point to get to know the of. Let her know that I had over a years worth of history with did was take down the contact. This situation prior performance evaluations assessments are easy, and the second stage realize... Pictured: Steven Cranwell, CEO Americas at Standard Chartered uses two aptitude assessments assess! Ways you could encounter in this situation the great service! `` that... Integrity in my work in teams what role or person would be to get to know my to. Is of utmost importance and knowing who does what is a personality-test that, like the states! Your Free Employer Profile, interview process at Standard Chartered uses two aptitude tests the current selection branches...
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