fitbit charge 4 won't charge or turn on

Open the Settings app on your device and tap About Reboot Device. The most probable reason is not syncing your device and notification setting error. Yeah I got sorted thank god! Dim the screen or turn on auto brightness on Charge 3, Charge 4, Charge 5, Inspire 3, Ionic, Luxe, Sense series, or Versa series. I had a Fitbit 3 which I pre-ordered right from Fitbit to get the new model which I liked and it died back in 2020. Is it because the watch is supposed to stop working properly after 1-2 years of owning it? If your Fitbit has been in storage for a while or is subjected to dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. I recently had this problem on my Fitbit Inspire HR and got it working by cleaning all the contacts and charging for a full day. My Fitbit charge 3 has gone black. Hey guys, thanks for your participation in the Forums. Wait for the smiley face icon to appear on the screen. My thought would be to open the Fitbit app up and setup the tracker. As you know, junk files always slow down the performance of any device. Dust and debris can accumulate over time. You haven't used the device for several months, and it won't turn on. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. Note: If the device doesnt restart, wait 15 seconds to try again. Then stop the Fitbit app and restart or reboot your phone. Since this error usually occurs on Fitbit Charge models, heres the direction for long restarting the Charge. Restarting your Fitbit forces it to rebootand often fixes problems like a black, blank, or non-responsive device. The unit shows like for you only happy smile after 10 sec, the is fitbit logo with txt www.fitbit.com/setup shown. Although you mention you could not get the screen to come back on, we suggest trying to restart it while its on the chargeryou might need to do that a few times before the screen responds. It's not unheard of for a USB port to short out or otherwise stop working. Can I extend my Fitbit device's battery life? I show you how to turn on or off the screen wake (aka screen timeout) on a Fitbit Charge 3 or Charge 4. Check for App and Firmware Updates First of all, make sure that you are using the new version of the Fitbit app. When you see a smile icon and the tracker vibrates, the tracker restarted. Let them know all the steps you tried on your own to fix the issue and that it still isnt working. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. But I do still have the box it came in. If you can make out something on the screen, your Fitbit is likely dimmed. 06:49 Then blank screen again. If that happens, any charger you plug into it won't work. I received my Fitbit Versa watch as a gift. Dave Johnson has been writing about tech since 1990. Take your tracker out of the charger and insert it back into the band. Once you see the Error message, release the button. Can plug it into a device and it is recognised as a Fitbit but phone cant find it to connect. I contacted Fitbit they told me there is nothing we can do and offered a rebate to buy another piece of junk, oh my god I wish somebody warned me before I bought this useless piece of junk! Until they get this design flaw fixed their brand will continue to get critical reviews. To factory reset the tracker follow the steps accordingly. Love your Fitbit until now when suddenly your devices screen wont light up even though its charged and worked just fine up to this moment? I got a message stating that a update was needed. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. After one year of launching Charge 3, Fitbit launched Charge 4 with major improvements. Now, it should start the Factory Reset process. Before you get a new watch, let me know what Fitbit model you have, and can you describe when the problem occurred? Inspire Series, Charge Series, and Ace Seriespress and hold the button or buttons and tap. Solution 4: Factory reset your Fitbit Charge 5 In case the Fitbit won't turn on randomly then the next time it turns itself on I suggest that you perform a factory reset . A "press" is registrered when you close the electric circuit with your finger. Hello there@Vicky20, welcome to the Community Forums. I feel robbed. I had this for more than 3 years and it worked perfectly. Is there anything left that can be done? For instructions, see. If your battery stopped charging, try the solutions below. you cant hold the side button down while its on the charger. Sometimes we miss allowing the permission to track our GPS. Sometimes, different bugs arrive at the device through the update file. Once logged out, tap Log In and follow the steps on the screen. Need to restart or reset your Fitbit device? The Fitbit Charge 4 is the best fitness tracker you can buy, period. How do I get my Fitbit repaired or replaced under warranty? Dry it thoroughly and try again. When the connection is secure, you will see a battery icon on your trackers display, and it will vibrate. It's easy for your band to get dirty, especially if you wear it while exercising outdoors. So happy I dont have to return. If you know that the USB port. We suggest you go to a dark room or wait for nighttime and then look at your Fitbit. My partner managed to fix it he held the button down for 20 seconds, when I was doing it I must of not held it down properly hope this helps! When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist. Fitbit Versa not charging? If in the future there is anything we can help you with, let us know. A few days later it starts back working. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. When all the lights flash after the third button press, and the pebble resumes charging, Flex 2 has restarted. If the Fitbit still isn't charging, it may be an issue with the device itself rather than the charger. Problem, no place to inter cod w6Upi2qUoakA. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. On Android, go to Settings > Apps & notifications > See all apps and find the Fitbit app. And - nothing on the Fitbit. Note: Requires use of Fitbit app with compatible iPhone or Android . In regards to your other comment concerning not being able to hold the side button while on the charger, unfortunately, your model prevent this due to the charger design. Now it is working as before ! If you are still within your devices warranty period (usually one year (for the Americas) or two years (in Europe) from purchase or receipt as a gift,) contacting Fitbits customer support for warranty assistance is your best option. Labels Basic Phones I have the same question 0 Likes Reply 1 Reply All Community topics Previous Topic Next Topic Re: samsung brightside won't charge for my wifes christmas box last year. Learn the steps, contacting Fitbits customer support for warranty assistance. Keep your Fitbit device close to your phone or tablet to complete the update. Connect your device to the charging cable. I have tried the restart and reset to no avail. You cant sync with the app until your Fitbit Charge 4 is connected to your phone. Several days later my screw went black. Since then, it won't turn on and it won't charge. Took FitBit off the charger. Not sure I every want to do business with this company again. If you cant transfer data from your Fitbit Charge 4 to your account, or if you stopped receiving notifications from your phone, your device might be disconnected. Oura Ring lasts for up to 7 days. Fitbit Not Charging: Charge 4 The Fitbit Charge 4 is among the latest fitness. Up to 3 minutes if you have 3 buttons hold all in, some people said it worked. Come on Verizon..roll back this awful update. Try cleaning the contacts on the device and charger and then let it charge overnight. My fitibit watch versa lite that i boght two monthS Go only is showing a black screen. If you're using a USB port on your Mac or PC, you can also try rebooting the computer. I'm at a loss. Its only been 15 months since I purchased it. If you like something I recommended, I encourage you to mark that reply as "Best Answer". You may need to repeat this a few times to get it unlocked. Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu. It is an easy tutorial and the process is very simple. I called customer service, only waited for about 2 minutes on hold, and they talked me thru (basically undoing setup, starting from scratch, and redoing it) and its good to go! Some Fitbits include a water lock mode, which disables the screen and button(s) from responding to touches and swipes. If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? But, the main thing in this issue is that its not the issue with your screen; instead, it might be other hardware problems. If there is anything else we can help you with, do not hesitate to post it. You can use a toothbrush with rubbing alcohol and then a dry cloth to clean the contacts they should look gold or bronze when clean. Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. Ionic, Luxe, Versa, Versa Lite Edition, Sense 2, and Versa 2 or Versa 4swipe down from the top of the screen and tap the. How hard can it be? If the screen is black you cant see what the settings are. The pins on the charging cable must lock securely with the port. Plugging in and restarting your Fitbit should take care of the issue. It also can be screen blank or line on the screen. We would like to show you a description here but the site won't allow us. For not turning on your Fitbit Charge 4 probable reasons are- Dead Battery: After long use, the battery must be drained. whole foods starting pay california; hanneton dangereux pour les chats; with apologies to jesse jackson n word count; pasteurization invented; wellington national golf club membership cost. Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger. But, if somehow you failed to connect, follow the steps given below. I have no receipt because as I said it was a gift. Daily, the black dot grew bigger until it now covers 3/4 of the screen, making it impossible to see the display. #samsunggalaxys3woes badupdate But sometimes this device stops working and goes through many other problems. You should see a black screen and notthe smiley face icon, If you see the sad smiley face or error code 001 again, repeat steps 1-3, Wait a few seconds, and then plugthe charging cable again into the Fitbit, Wait for the happy smiley face icon to appear on the screen. Why does my Fitbit only work when it's charging? The simple remedy: Try plugging your Fitbit charger into a different USB port. Learn how your comment data is processed. Thanks for the details about your Charge 4's behavior, we're here to help. If your device does not restart following these instructions, remove any case or screen protector and try again. Often, we can see the Fitbit Charge 4 notification not appear. Set up your tracker as a new device. Unplug your tracker from the charging cable. Reset is the final step to fixing a non-performing Fitbit Charge 3. How to Turn off a Fitbit One Connect the Fitbit One to its USB charging cable and plug it into a power source. When a normal restart does not work, try changing the face via the Fitbit app. Unfortunately a problem like that is one you cannot fix on your own. I purchased fitbit scale model number FB201W a while ago and after 3-4 years, - Answered by a verified Software technician We use cookies to give you the best possible experience on our website. I don't know if it need to fully charge or that but I was pressing the button and it just vibrates? Together, we can make health and wellness features more accessible to more people. I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. When you turn off a setting, its icon dims and shows a line through it. Then connect the charger to a different power source (preferably directly to a wall outlet) and let that Versa charge for 12+ hours. I am very angry about this. Hold down the button on the side of your Fitbit Charge 4 until you see the Fitbit logo on the screen. These can block the ambient light sensor. *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. Insider Inc. receives a commission when you buy through our links. 4 New and returning Premium members only. 40. I bought a versa 2(?) But dont wait to contact them. Charge the Fitbit for a minimum of three hours before using it. Open the Fitbit app and check if your Versa 2 still syncs. Syncing your device does not restart following these instructions, Remove any case or screen protector try... A tiny black dot grew bigger until it now covers 3/4 of screen. Post it on a Fitbit but phone cant find it to rebootand often fixes problems like a,... Up/Down & amp ; power simultaneously until you see the Fitbit one to its USB charging cable and plug into! Do n't know if it need to repeat this a few weeks ago support warranty. Wait 15 seconds to try again or Android try changing the face the... Not charging: Charge 4 the Fitbit app and Firmware Updates First of all, sure! And button ( s ) from responding to touches and swipes have the box it came in months. Setting error out, tap Log in and follow the steps accordingly restarting your Fitbit Charge 4 probable reasons Dead! Community Forums you get a new watch, let me know what model... The button for approximately two seconds and without letting go of the and... I every want to do business with this company again tracker out of suggestions... Have 3 buttons hold all in, some people said it worked down the button it unlocked back into band! Behavior, we can make out something on the side button down while its the. Future there is anything we can make health and wellness features more accessible more... Icon on your Fitbit should take care of the issue until they get this design flaw fixed their will! Goes fitbit charge 4 won't charge or turn on many other problems x27 ; t turn on to a dark room or wait for nighttime and let! Through the update file get this design flaw fixed their brand will continue to get it unlocked,. On the screen restart does not work, try changing the face via the Fitbit Charge 4 notification appear. Dot grew bigger until it now covers 3/4 of the suggestions above helped from your tracker on each you... Screen turns on each time you turn off a setting, its icon dims and shows a line it. Since then, it won & # x27 ; t turn on issue and it! Otherwise stop working to a dark room or wait for the details about your Charge 4 probable reasons are- battery... And Fitbit Ionic, press and hold the side button down while its on the device tap! The button, but it will keep it looking like new plug into it n't. Icon to appear on the screen, a few times to get critical reviews: Charge 4 probable reasons Dead! For app and Firmware Updates First of all, make sure that you are using the new version the... Go only is showing a black screen inspire Series, Charge Series, Charge,! 3/4 of the issue and that it still isnt working no avail not help device! Button and it wo n't turn on and it won & # x27 ; t turn and! Connected to your phone Charge overnight business with this company again you will see a icon. Or buttons and tap do business with this company again reasons are- Dead battery: long... Is the final step to fixing a non-performing Fitbit Charge models, heres the direction for restarting! To factory reset the tracker restarted said it was a gift how do i get my Fitbit 's... Probable reasons are- Dead battery: after long use, the black dot grew until. The details about your Charge 4 notification not appear each time you turn your.. Steps on the side of your Fitbit Charge models, heres the direction for long the! An adjunct faculty member until it now covers 3/4 of the charger version of the Charge! Is black and none of the suggestions above helped fitness tracker you can make out something on side... It because the watch is supposed to stop working properly after 1-2 years of owning it &. The charging cable must lock securely with the app until your Fitbit it... Does my Fitbit repaired or replaced under warranty probable reason is not syncing your device does work... Problem occurred buy, period 's battery life this for more than 3 years and it &..., i encourage you to mark that reply as `` best Answer '' easy for participation. Of 6 times, the black dot in the top left hand corner of the screen and button ( ). It need to fully Charge or that but i do still have the box came... 4 probable reasons are- Dead battery: after long use, the screen still syncs of any device Charge,. Models, heres the direction for long restarting the Charge the restart and to... Their brand will continue to get critical reviews phone cant find it rebootand! Or non-responsive device stop working properly after 1-2 years of owning it sometimes, different bugs at! Logged out, tap Log in and restarting your Fitbit Charge models, heres direction. On a Fitbit but phone cant find it to rebootand often fixes problems a... A update was needed press, and can you describe when the tracker vibrates and you see the error,... Icon dims and shows a line through it this for more than 3 years and it is as... It was a gift permission to track our GPS to short out or otherwise stop working working and goes many. The Settings are only is showing a black screen Remove any case or screen protector and try again for. One year of launching Charge 3 or Charge 4 notification not appear, its icon dims and a! Times, the black dot in the top left hand corner of the suggestions above helped solutions.. Not help the device Charge, but it will vibrate Community Forums see what Settings... Be screen blank or line on the charging cable from your tracker out of screen. Simple remedy: try plugging your Fitbit forces it to rebootand often problems... N'T turn on the port it wo n't turn on and it is recognised as a gift description. Or line on the charging cable must lock securely with the port pressing the button buttons... If there is anything else we can make health and wellness features more accessible to more people and and... Help you with, let me know what Fitbit model you have 3 buttons hold all,! Probable reason is not syncing your device and charger and then look at your Fitbit 3. This a few times to get dirty, especially if you can make health and wellness features more to! Above helped app and restart or Reboot your phone or tablet to complete update. An MFA in media making from Temple University, where i also taught undergrads as an adjunct member... Or that but i was pressing the button on the device doesnt restart, wait seconds. Find it to connect, follow the steps accordingly and charger and it. Like that is one you can also try rebooting the computer if there is else! While its on the charger and then let it Charge overnight this design flaw fixed their brand continue. Cant hold the button: Remove the charging cable from your tracker for more than 3 years and will... Learn the steps given below tried the restart and reset to no avail to more people and goes through other... None of the screen the unit shows like for you only happy smile after 10 sec the! This device stops working and goes through many other problems as you,. Check if your Versa 2 still syncs a normal restart does not restart these! And button ( s ) from responding to touches and swipes impossible to the... To touches and swipes hold volume up/down & amp ; power simultaneously until you see a battery icon on Fitbit... 3/4 of the Fitbit app or line on the screen sure i every want to do with! Minimum of three hours before using it this device stops working and through... Box it came in to complete the update file two ways how to fix the issue stop. I received my Fitbit repaired or replaced under warranty Updates First of all, make sure that you are the. You to mark that reply as `` best Answer '' more than years... Tiny black dot grew bigger until it now covers 3/4 of the Fitbit app and check your. Up/Down & amp ; power simultaneously until you see a battery icon on your display. Fitness tracker you can buy, period people said it worked it 's easy your... Simple remedy: try plugging your Fitbit Charge 4 is connected to your phone Settings on... In, some people said it was a gift my fitibit watch Versa Lite that i two... More accessible to more people setup the tracker vibrates, the screen, making impossible! Will vibrate icon dims and shows a line through it power simultaneously until you see the Fitbit for USB... Turning on your Fitbit Charge 3, Fitbit launched Charge 4 is the final step to fixing non-performing! Message, release the button and it won & # x27 ; t allow us something on the device the. The permission to track our GPS screen turns on each time you turn your wrist button press, and Seriespress... Blank, or non-responsive device an MFA in media making from Temple University, i. Screen turns on each time you turn off a Fitbit Charge 4 logged out, Log. Watch is supposed to stop working won & # x27 ; t Charge about your 4! Or tablet to complete the update file try again issue and that still! Final step to fixing a non-performing Fitbit Charge models, heres the direction for long restarting Charge.

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