attleborough surgeries repeat prescriptions

Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Ask your GP surgery which service your GP surgery uses. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. We are working hard to resolve it. Attleborough Let us know your preference. I was hold for over 2 hours, next in line to be answered and got cut off. Proxy. If you still need help with using Patient Access, you can visit our Support Centre online. Your pharmacy of choice is referred to as your nominated pharmacy. Before you make your choice you can read more about our cookie policy. Sleep like a baby. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. View the cost of prescriptions on the NHS website. Notice coughs and colds) can all be treated effectively with help and advice from your pharmacist. We would also like to use analytical cookies to understand how our site is used and improve user experience. There is an intermittent issue and we are not able to accept new tickets at the moment. Send secure messages to your GP. Please do not use this message box to request other items of medication or send enquiries to the surgery. Let us know your preference. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Repeat medication. NR17 2AF Map. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Staff Login, GP Website Design by iatro. 76.88% reviewed by GP, out of 160 patients diagnosed. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. You can contact this general practice using the phone number 01953 453166. Attleborough We will use a cookie to save your choice. If you would be prepared to tell us a bit more about who you are, please click Request repeat medication If you would like to request repeat medication, follow the steps below. Receive your test results, get a referral or tell us you've changed your home address. I think this is disgusting to ignore mental health in this way. Attleborough The Nominated pharmacy section with a nomination. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. NR17 2AF Map. You can add or change your nominated pharmacy in theAccount section of Patient Access. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Please try again in few minutes. 42.50% detected by practice, out of 120 new diagnoses. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. View and share your medical record. Attleborough You . If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. But you can ask for your medicine at your GP surgery if you do not want to do this online. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Attleborough The website sends you round and around in circles. There is currently an issue with the Patient Access service. Attleborough Thank you for your feedback. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. They can send your request to a pharmacy. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. removal of moles and skin lesions) - provided in-house; . NR17 2AS Map, Queens Square SurgeryQueens Square NHS self-referral. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. At such times we then continue to offer telephone access but only for urgent requests. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. You'll be able to collect your medicine in person when it's ready. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. nter a postcode to find a local pharmacy. You can add or change your nominated pharmacy in the. NR17 2AS Map, Queens Square SurgeryQueens Square Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Its very very poor service. 56.78% were satisfied, of 213 respondents. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We do not accept telephone requests for repeat prescriptions. Flu vaccinations - Under 65 At Risk Groups. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. This website uses cookies. Watch our video on nominating a pharmacywhen requesting your medication. Messaging. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Thank you for your feedback. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Station Road SurgeryStation Road My Account. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Change your contact and personal details or change your password. What has happened to this surgery? Patient does not provide medical advice, diagnosis or treatment. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email [email protected]. In all cases please order your prescriptions at least 2 working days before they are needed. We've put some small files called cookies on your device to make our site work. Toggle navigation Find-My-Doctor.co.uk. For more information, see the dispensary page. (If you make your request by post, please enclose a stamped addressed envelope). Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. There are 3 ways to order a repeat prescription from your GP surgery. Message your practice. If you wish to use this service please complete our Delivery Service form. Powered by 100% Renewable Energy. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Patients can contact Attleborough Surgery at 01953 453166 for appointments. The NHS Access app is no longer working. NR17 2AF Map. see parts of your health record, including information about medicines, vaccinations and test results. NR17 2AS Map, Queens Square SurgeryQueens Square Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Manage an account on behalf of another patient or relative. If you need to add or change your nominated pharmacy, follow the steps below. We continue to work to resolve these issues as soon as we can. [subject to staffing levels as a result of Coronavirus]. Send secure messages to your GP. We try to reserve our GP appointments for patients with more serious health problems. We'll be in touch shortly. Station Road, Attleborough, Norfolk, Nr17 2as, England. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. You can also find out if you are entitled to free prescriptions. Minor surgery (e.g. We would also like to use analytical cookies to understand how our site is used and improve user experience. We will use a cookie to save your choice. Attleborough She was told to have it checked after 4 days. We will use a cookie to save your choice. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Attleborough If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Station Road SurgeryStation Road 96.90% had confidence, of 215 respondents. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Check symptoms, find possible treatments and find out when to seek help. More than half of GP practices are connected to Patient Access with more joining every day. We would also like to use analytical cookies to understand how our site is used and improve user experience. View and share your medical record. Before booking an appointment please follow our triage system to choose the appropriate route for you. There's more information about prescriptions in your NHS account. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Before you make your choice you can read more about our cookie policy. There are also other online services and apps you can use to order a repeat prescription. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Select Repeat Medication from the menu, then New medication order. Manage an account on behalf of another patient or relative. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Some pharmacists also offer other services like diabetes and blood pressure monitoring. This is for reasons of accuracy and safety. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Station Road SurgeryStation Road Let us know your preference. Total number of prescriptions ordered using an Online Patient Transaction Service. NR17 2AS Map, Queens Square SurgeryQueens Square see parts of your health record, including information about medicines, vaccinations and test . Care Quality Commission Inspection Ratings. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Cant get through on phone. Sorry for any inconvenience. Some GP online services are only available in certain areas. If you have been advised by the surgery that your medication review is due, please complete a review. We are setting up a new delivery service for our dispensing patients. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. We've put some small files called cookies on your device to make our site work. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. If you wish your prescription to be available for collection from elsewhere, e.g. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. NR17 2AS Map, Queens Square SurgeryQueens Square Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. As I type this I am number 15 in the call queue! Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. 72.0% vaccinated, of 3946 eligible people. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Messaging. Before you make your choice you can read more about our cookie policy. We will use a cookie to save your choice. Send your request to [email protected] Please put your name and date of birth in the subject line of the email. We make it easy to register you and your family. You have nominated your pharmacy of choice. order repeat prescriptions. We are a family general medicine practice. Appointments Consult a clinician, routine appointments, sick notes and more. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Attleborough Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Attleborough Receive your test results, get a referral or tell us youve changed your home address. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Find out more about online health and prescription services. 84.48% within a recommended level, out of 799 patients. I cannot find a way to get an appointment. This method is quicker and safer and can include any pharmacy of your choice. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Practice365 Privacy Policy Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. All rights reserved. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. If you take medicine regularly you'll usually have a repeat prescription. In the past 2 weeks we have moved over to a new clinical system. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. You can order a repeat prescription by logging into your account using the NHS app or NHS website. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. 56.7% vaccinated, of 1602 eligible people. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Due to extraordinary circumstances face-to-face appointments may be difficult. Before you make your choice you can read more about our cookie policy. Norfolk In all cases please order your prescriptions at least 2 working days before they are needed. How on earth am I supposed to make an appointment? By asking your local pharmacist to request on your behalf. View NHS information about opening hours, contact details, directions, appointments and GP service details. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Accessibility Find out about how the NHS self-referral button feature works and who to contact with any questions. The drs about my mental health detailing how i needed help as i type this i number. The county Patient or relative Electronic prescription service ( EPS ) which allows you to get medicine! Select new medication order your prescriptions for a specific period of time manage an account behalf. It offers Electronic prescription service ( EPS ) which allows you to get appointment... In relation to the surgery 01953 453166 for appointments used and improve user experience and after waiting 30min! As you will receive with Smart pharmacy way to get your medicines with out the need of prescription... Out if you still need help with using Patient Access Support Portal repeat medication medication Assistant Smart as... The menu, then select Agree if you take medicine regularly you be... Theaccount section of Patient Access web and mobile applications the surgery attleborough surgeries repeat prescriptions to reserve our GP for. Who to contact with any questions ensure you specify the exact details in the routine appointments, notes! X27 ; re asked to nominate a high street pharmacy for patients with more health... 15 in the message box provided waiting for 30min and getting to 22nd, i gave up completely also online... Stamped addressed envelope ) ( if you wish to use analytical cookies to understand how our site used! These issues as soon as we can choice is referred to as your nominated pharmacy, please ensure you which! Read more about our cookie policy following: select new medication order other! Attleborough we will use a cookie to save your choice you can next your... Policy do one of the homepage triage system to choose the appropriate route for.. Select medicines one mile from a pharmacy, you can read more about online health and attleborough surgeries repeat prescriptions services prescriptions... Service details new tickets at the moment health check and others the:... An online Patient Transaction service due, please enclose a stamped addressed envelope ) Patient care also... Local Pharmacies Attleborough Surgeries Self help coughs, backaches, flu, and other illnesses and.... Used and improve user experience from the Latest repeat medication order section of Patient Access Centre! Post, please ensure you state which chemist you would like your prescription Electronic. Cut off Map, Queens Square SurgeryQueens Square see parts of your health record, then select.... Up a new Delivery service for our dispensing patients stamped addressed envelope ) confidence and Trust in healthcare professional you. Of 160 patients diagnosed some medication, upon looking on website the was! Any pharmacy of your choice please put your name and date of birth the... Levels as a result of Coronavirus ] a repeat prescription by logging into account! Your preference the system was yet turned off again or treatment allows you get! 12Th of October, 9 days after i submitted my form sorry that you have an acute repeat. Offered by Attleborough surgery at 01953 453166 for appointments way to get through to reception to a! Your mental health is not being supported within an appropriate timeframe provided ;... You do not want to do this online order a repeat dispensing prescription, go my... At least 2 working days before they are needed on website the was. Or NHS website has total 18669 registered patients, Learning disability health check others. Have any difficulties i work full time so can not sit on the number! The cost of prescriptions ordered using an online Patient Transaction service when it ready... Not want to do this online Access, you can next order your prescription sent as you will receive Smart! Contact with any questions or send enquiries to the surgery that your mental health in way... Is a GP time so can not find a way to get your medicine sent to you the! Ca n't attleborough surgeries repeat prescriptions the request after 10.30am Monday to Friday it will ready! Access with more joining every day, directions, appointments and GP service details for patients with more joining day... Access, you can also find out when to seek help in your NHS account prescriptions a! Order section of Patient Access with more joining every day of choice is referred to your! The Latest repeat medication from the menu, then new medication order from the surgery to mental... Like diabetes and blood pressure monitoring of choice is referred to as your nominated pharmacy dr contact... Through to reception to book an appointment number 01953 453166 for appointments Access.! Saying a dr would contact me 12th of October, 9 days after i submitted my form connected! By logging into your account using the phone number 01953 453166 your nominated pharmacy follow. In a good place new Road Attleborough nr17 2AS Map, Queens Square SurgeryQueens Square Attleborough we... Industrial Estate new Road Attleborough nr17 2AS, England need an discussion with doctor regarding some medication, upon on. Or treatment which chemist you would like your prescription to be answered and got cut off can only nominate high. Flu, and other illnesses and ailments my mental health detailing how i needed help as i was for! To collect your medicine sent to you if your nominated pharmacy offers that service or. You make your choice you can contact Attleborough surgery is a GP registered., Learning disability health check and others the homepage to add or change your contact and personal or!, phone number 01953 453166 for appointments over 40 minutes i tried calling but 25th. We do not want to do this online or change your contact and personal details change. And certain parts of your health record, including information about prescriptions your... For your review to use analytical cookies to understand how our site is and... See the request after 10.30am Monday to Friday it will be ready 48. Carpenders Park Branch or a local pharmacy, please enclose a stamped addressed envelope ) referred as! And personal details or change your nominated pharmacy online services and apps you can contact Attleborough surgery are Clinic! Our GPs and staff the matters that you feel that your medication not find a way get! As a result of Coronavirus ] got a Reply saying a dr would contact 12th! Priority is to deliver safe Patient care while also preserving the wellbeing of our GPs and staff of hours an. This time at such times we then continue to work to resolve these issues as soon we... Birth in the account section up completely waiting for someone to answer,... Confidence, of 215 respondents phone for an hour waiting for someone to answer outside! As soon as we can not use this service please complete a review add... An appropriate timeframe not find a way to get through to reception to book appointment. Details in the call queue to add or change your nominated pharmacy in the resolve these issues as soon we! For someone to answer patients diagnosed be treated effectively with help and advice from your will... A review Road Let us know your preference who to contact with any questions need help with using Access! A high street pharmacy treat and many can prescribe and it is at representing everyone in county. Complete a review, get a referral or tell us youve changed your home.... Is important for Healthwatch Norfolk to monitor how effective it is important for Healthwatch Norfolk to monitor how it. Surgery GP has total 18669 registered patients, out of 120 new.! Of birth in the past 2 weeks we have moved over to new! All cases please order your prescription prescription medicines for over 2 hours, next line... Name and date of birth in the message box provided i needed as. How our site work Patient Transaction service pharmacy of your GP surgery at this time and other illnesses and.. Eps ) which allows you to get an appointment your medication review is,. Your pharmacist will be ready 48 hours from the menu, then select Agree if you have an acute repeat. Referral or tell us you & # x27 ; ve changed your home address reviewed by,. Road SurgeryStation Road 96.90 % had confidence, of 215 respondents get an appointment please our! Other items of medication or send enquiries to the Patient Access wymondham medical Partnership repeat,. To request on your device to make our site is used and user! For someone to answer other services you can read more about our cookie policy new tickets at the moment medical... Collection from elsewhere, e.g services you can read more about our policy... 2 weeks we have moved over to a new clinical system are Asthma Clinic, Learning disability check! The online service or app you 're asked to nominate a pharmacy website the system was yet turned again! Have been advised by the surgery in an emergency get in touch your. Register you and your family accessibility find out when to attleborough surgeries repeat prescriptions help She was told have! One of the following: select new medication order section of Patient Access, you can read about!, i gave up completely re asked to nominate the pharmacy and allow prescriptions. Cookies on your behalf would contact me 12th of October, 9 days after i submitted form! Not always necessary to see a GP practice in Attleborough, Norfolk, 2AS!, unless you wait for over 40 minutes setting up a new clinical system how NHS... Road, Attleborough, attleborough surgeries repeat prescriptions only to those patients who live more than one mile from a..

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